Verisure is the European market leader in monitored ‘smart alarms’ to more than 2 million residential and small business customers. The company’s success depends on its people and it invests in them every day. Working with Verisure is being part of an industry leading world class company that has a strong entrepreneurial spirit.
Verisure is growing and building a talented and passionate organisation in the Netherlands. Therefore we are currently looking for a SBN Super user in Amsterdam.
SBN Super user
The SBN Super user assists all coworkers with problems and questions regarding SBN, both Data Entry and Contract Master.With the expertise that the SBN Super user holds he/she shall handle, but also produce own suggestions for improvements and changes.
-By being accessible in the Monitoring station make sure that the work in SBN is without complications.
- Develop improvements in SBN and Contract Master to achieve the best possible way of working for the daily user.
- Develop improvements in SBN that contributes to the common goals to be the best and the most effective Monitoring station.
- Be available for support for all departments for problems and questions in SBN (Problem with interface, performance, accessibility, functions, finding data in SBN and also settings such as configurations towards external systems (Dailer/Viewer/document retrieval).
- Be responsible for programs in SBN that handles user rights, system performance and those that are used in the daily production flow.
- - Responsible for customer invoicing including Batches.
- - Responsibility for item structure, price lists, work orders and service portfolio.
- - Responsible for systems outside SBN such as Verisale and Invoice Export.
- - Responsible for educating all users of Contract Master and supporting managers in Monitoring station.
- - Be the contact person to Verisure Innovation when it comes to general question concerning SBN.
- - Be contact person to external billing supplier and internal Finance department.
- - Test leader when it comes to new functions in SBN.
- - Release responsible.
- Have a good knowledge from working in the daily production flow and with that a wide SBN.
- Knowledge, both when it comes to Data Entry and alarm handling as well as Contract Master.
- Structured and ability to plan the daily work as well as the long plan assignments.
- Fluent in Dutch and English.
- Stress resistant.
- Driven and highly engaged for the work assignment.
- Responsive to suggestion and requests from the coworkers.
If you are interested in becoming our SBN Super user please apply via the application button. If you have any questions regarding this vacancy you can contact our recruiter Tahsin Yeniturk: 0613388027 email@example.com